Client Services

Photo of Susan Miller
Susan Miller
Practice Manager

Practice Manager Susan has been a part of the Sauk-Prairie Small Animal Hospital Staff since 2004.  Susan is a native of Portage, WI.  “The greatest part of working here is the family like environment we’ve created for employees and staff…we’re truly a big family.  It’s amazing getting to know and care for our clients and patients on such a personal level and I’m proud that we offer the best care and cutting edge technology for our patients.”

Susan’s enjoys spending time with friends and husband, Seth, traveling, reading, cooking, watching movies and her dog, Ledger, our Hospital front desk greeter.

Photo of Diane R
Diane R
Client Services Specialist

For Diane, seeing happy or relieved clients whose beloved pets have been helped by Sauk Prairie Small Animal Hospital is the best part of her job. A receptionist with the hospital since August 2013, her responsibilities include client services, scheduling appointments, invoices, and record keeping. Her positive attitude and desire to learn new things help make her a real asset to our team.

“The hospital has a family feel. Everyone is very professional and knowledgeable,” she says. “They do everything they can to help each pet stay healthy and each client feel comfortable.”

Diane has a Jack Russell mix named Brandy. In her free time, she enjoys spending time with her family, quilting, gardening, cooking, and hiking.

Photo of Nicki Jonas
Nicki Jonas
Client Services Specialist

Nicki began in our Resort, playing with dogs in daycare, caring for boarding pets and greeting clients at the front desk. She now enjoys working at the front desk in the Hospital and loves the variety each day brings. She’s proud we offer state of the art care opportunities. “Each day brings new, fun and exciting ways to help clients and our patients and getting to know clients, they become our family”.

She loves the outdoors, hunting, fishing and her Labrador Retriever, Moose.

Photo of Amanda W
Amanda W
Veterinary Assistant/Client Services Specialist

Amanda joined Sauk Prairie Small Animal Hospital in November 2012 as our part time Veterinary Assistant and Receptionist, bringing eight years of animal care experience with her. Her role at Sauk Prairie, which includes assisting both clients and doctors, is a perfect fit. “I love animals and I love working with people, too,” she says.

Amanda’s own pets include a corgi named Tiki, a cat named Sissy, a donkey named Patrick, and two camels named Big Joe and Wilson. When not at work or at home with her pets, Amanda spends time outdoors and working at the nursery in her church and caring for her beautiful daughter, Amelia.

Photo of Brenna K
Brenna K
Client Services Specialist

Brenna is now a Senior at UW – Eau Claire and is majoring in Human Resources.  She’s currently enjoying her internship at an ambulatory surgical center in Eau Claire.  She has been part of the SPSAH all of her life, being a daughter of owners, Dr. Joe and Jodi Kelley.

This winter will mark her third volunteer animal related relief trip abroad.  She loves to travel, enjoys running, spending time with family and friends and helping children with special needs.  She has a deep love for all animals, no matter the situation, whether caring for patients in the hospital, stray pets or homeless pets in foreign countries, she feels obligated to help in some way.